Your privacy matters.

1. Scope of this policy

This Privacy Policy applies to ondotproperty.com, our property inquiry and listing services, and communications you have with On Dot Property Agent (collectively, the "Services"). In this policy, "we", "us", and "our" refer to On Dot Property Agent.

By using the Services or providing information to us, you acknowledge the practices described in this policy. If you provide another person's information, you confirm that you are authorised to do so.

2. Information we collect

We collect information you provide directly, information created through your use of the website, and limited information received from service providers.

• Contact and inquiry details, such as your name, email address, phone number, property requirements, preferred locations, budget, and messages.
• Property listing details, such as property type, address and locality, pricing, amenities, availability, photographs or videos, viewing schedules, and owner or broker contact details.
• Location information you enter into search or listing forms. If you choose a current-location feature, your browser may provide precise location only after you grant permission.
• Technical and usage information that may be recorded by our hosting or service providers, such as IP address, browser and device type, pages visited, timestamps, referring pages, and diagnostic logs.
• Local browser data, including saved project identifiers and the preferred position of the WhatsApp shortcut. This data stays in your browser unless you clear it.
• Communications and records of our interactions with you, including messages sent through email, WhatsApp, contact forms, or other channels.

3. How we use information

• Respond to inquiries and connect buyers, tenants, owners, brokers, and property representatives.
• Publish, manage, verify, and promote property listings and arrange site visits or follow-up communication.
• Provide location search, maps, directions, saved projects, and other requested website features.
• Operate, secure, troubleshoot, measure, and improve our website and services.
• Prevent fraud, misuse, security incidents, and violations of our Terms of Service.
• Comply with legal obligations, respond to lawful requests, and establish or defend legal claims.
• Send service-related updates and, where permitted, relevant property information. You may ask us to stop promotional communication at any time.

4. When we share information

We do not sell or rent your personal information. We may share information only where reasonably necessary for the Services or as required by law.

• With property owners, developers, brokers, prospective buyers or tenants, and other parties involved in an inquiry or transaction you request.
• With vendors that help us operate the Services, such as website hosting, form processing, email, maps and location search, cloud storage, and communication providers.
• With WhatsApp or another third-party service when you choose to continue an inquiry on that service. Your use of that service is governed by its own privacy terms.
• With professional advisers, regulators, law-enforcement bodies, courts, or government authorities where disclosure is required or permitted by law.
• In connection with a merger, reorganisation, financing, sale of assets, or similar business transaction, subject to appropriate safeguards.

5. Third-party services and links

The website may use or link to third-party services including Google Maps and Places, Formspree, WhatsApp, and social media platforms. These providers may process information under their own terms and privacy policies. We encourage you to review those policies before using their services.

Property listings and external links may be supplied by owners, developers, brokers, or other third parties. This policy does not govern websites or services that we do not control.

6. Cookies and browser storage

Our website may use cookies, local storage, and similar technologies that are necessary for functionality, preferences, security, and performance. For example, saved project bookmarks and the WhatsApp shortcut position are stored locally on your device.

You can remove or block browser storage through your browser settings. Some preferences or features may no longer work as expected after you do so.

7. Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described here, including providing requested services, maintaining business and transaction records, resolving disputes, preventing abuse, and meeting legal obligations. Retention periods vary depending on the type of information and why it was collected.

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

8. Your rights and choices

Subject to applicable law, you may ask us to access, correct, update, or delete personal information connected with you, withdraw consent, or object to certain uses. We may need to verify your identity before completing a request.

• To request deletion, follow the steps on our Data Deletion page.
• To stop promotional messages, use any opt-out method provided or contact us directly.
• To remove locally stored bookmarks and preferences, clear site data in your browser.
• You can deny or revoke browser location permission at any time in your device or browser settings.

9. Children's privacy

The Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and change the "Last updated" date. Material changes may also be communicated through an additional notice where appropriate.

11. Contact us

For privacy questions or requests, email contact@ondotproperty.com or write to On Dot Property Agent, Shop No. 57, Swastik Residency, Kavesar, Ghodbunder Road, Thane 400615.